Privacy Policy

Introduction

This privacy policy describes how the SARL DE LA PERCHE – Le Rousieux Campsite, situated at 1217 Chemin de Rouzieux, 81220 Serviès, collects, uses and protects the personal data of the website’s users www.camping81.com.

Its purpose is to inform you about the processing of personal data that takes place whilst you are browsing the website, when you make enquiries and when you make bookings.

Data controller

The data controller is:

SARL DE LA PERCHE – Le Rousieux Campsite
1217 Chemin de Rouzieux, 81220 Serviès, France
Email: contact@camping81.com
Telephone: +33 (0)5 63 50 04 43

Data collected

3.1 Contact form

When you use the website’s contact form, the following data, amongst other things, may be collected:

• surname and first name;
• email address;
• telephone number;
• subject of the request;
• message content;
• any other information that you choose to provide voluntarily.

Purpose: to respond to your enquiry, provide you with information about the campsite, its accommodation, facilities and availability, or to help you plan your stay.

Legal basis: Camping Le Rousieux’s legitimate interest in responding to enquiries received or in taking pre-contractual steps at your request.

Shelf life: The data is retained for as long as is necessary to process your enquiry and, in the absence of a business relationship, for a maximum of 3 years from the date of the last contact.

This data is neither sold nor passed on to third parties for commercial purposes.

3.2 Online booking

The website provides access to an online booking service powered by the solution SecureHoliday, published by Ctoutvert.

When a booking enquiry is made or a booking is confirmed, various pieces of information may be collected, including:

• surname and first name;
• postal address;
• email address;
• telephone number;
• dates of the stay;
• chosen accommodation or pitch;
• the number of participants on the trip and details about them;
• information required for the management and monitoring of the booking;
• payment details, depending on the payment method used.

Purpose: to record and manage your booking, monitor your stay, communicate with you regarding your booking, and fulfil the campsite’s administrative, contractual and accounting obligations.

Legal basis: the performance of a contract or the implementation of pre-contractual measures at your request, as well as compliance with the legal obligations of Camping Le Rousieux.

The data required to process the booking is retained for the duration of the business relationship and then archived for the periods necessary to comply with legal and accounting obligations and to establish, exercise or defend legal rights.

Payment details may be processed directly by the payment service providers used as part of the booking engine. Camping Le Rousieux does not retain your full card details.

3.3 Browsing data and statistics

The website may use a web analytics tool, such as Google Analytics or a similar tool, to understand how visitors use the website and to improve its functionality and content.

The data that may be collected may include, amongst other things:

• pages viewed;
• duration of the voyage;
• source of the traffic;
• type of equipment used;
• web browser and operating system;
• technical connection details;
• anonymised or pseudonymised browsing data, depending on the tool’s settings.

Purpose: to measure the website’s traffic, improve the user experience and optimise the website’s content and performance.

Legal basis: the user’s consent, where required.

The tools used may be operated by companies based outside the European Union. Where data is transferred outside the European Economic Area, such transfers are carried out in accordance with the safeguards provided for in the applicable regulations.

3.4 Social media and external services

The website may contain links to external platforms or services, including social media sites.

When you click on these links or interact with the relevant services, these platforms may collect personal data in accordance with their own terms of use and privacy policies.

Camping Le Rousieux invites you to consult the privacy policies of the relevant services to find out about their practices regarding the processing of personal data.

Recipients of the data

The data collected is intended for Le Rousieux Campsite and to those authorised to process them in the course of their duties.

They may also be accessed by technical service providers involved in the operation of the website and the provision of the services offered, in particular:

• the website host;
• the booking engine provider;
• any payment service providers;
• audience measurement tools;
• the technical service providers required for the operation and maintenance of the website.

These service providers only access the data to the extent necessary for the performance of their services and are required to comply with the applicable regulations on the protection of personal data.

Personal data is not sold to third parties.

Cookies

The website uses cookies and other tracking tools to ensure it functions properly and, where applicable, to measure its audience or to enable the use of certain services.

Cookies that are strictly necessary for the website to function may be placed without consent provided they meet the conditions set out in the regulations.

Non-essential cookies, such as statistical or marketing cookies, are only placed once we have obtained your consent via the cookie manager Complianz.

You may, at any time:

• accept cookies;
• refuse non-essential cookies;
• change your preferences;
• withdraw your consent.

You can manage your preferences via the consent banner or the ‘Manage cookies’ link on the website.

For further information, please see the Cookie Policy of the website.

Your rights

In accordance with the General Data Protection Regulation (GDPR) and under the Data Protection Act, you have the following rights, depending on the processing operations concerned:

• the right to access your data;
• right to rectification;
• right to be forgotten;
• right to object;
• the right to restriction of processing;
• the right to data portability;
• the right to withdraw your consent at any time where processing is based on your consent.

You can exercise your rights by contacting Camping Le Rousieux at the following address:

contact@camping81.com

In order to protect your data, proof of your identity may be requested where necessary to verify the identity of the person exercising their rights.

You also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL) if you believe that the processing of your personal data does not comply with the relevant regulations.

Data security

Camping Le Rousieux implements appropriate technical and organisational measures to protect personal data against loss, alteration, disclosure, unauthorised access or any other form of unlawful processing.

In particular, the website uses a secure HTTPS connection and is hosted by a service provider with appropriate security measures in place.

However, no data transmission or storage over the internet can guarantee absolute security.

Links to third-party websites

The website may contain links to services or websites operated by third parties.

Camping Le Rousieux accepts no responsibility for the processing of data carried out by these external websites. We advise you to consult their own privacy policies before providing them with any personal information.

Changes to the privacy policy

This privacy policy may be amended to reflect changes in legislation, regulations, technology or organisational structure.

Any new version will be published on this page along with its update date.

Contact

If you have any questions regarding this privacy policy or the processing of your personal data, please contact:

SARL DE LA PERCHE – Le Rousieux Campsite
Email: contact@camping81.com
Telephone: +33 (0)5 63 50 04 43
Address: 1217 Chemin de Rouzieux, 81220 Serviès, France

Last updated: August 2026